Shipping & Returns
Estimated shipping delivery times:
2nd Class Signed For: 3-5 Business Days
Rest of Europe
International Standard/Tracked & Signed: 5-8 Business Days
International Standard/Tracked & Signed: 7-10 Business Days
Rest of World
International Standard/Tracked & Signed: 10-20 business days
Check our FAQs for more information about the way we pack our orders.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order Hasn't Arrived
If your order hasn't arrived, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within 14 days of your order arriving. We can replace your item(s) but we do not reimburse for return postage at this time.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.