Shipping & Returns

Shipping Policy

Estimated shipping delivery times:  

United Kingdom
2nd Class Signed For: 3-5 Business Days
Rest of Europe
International Standard/Tracked & Signed: 5-8 Business Days
North America
International Standard/Tracked & Signed: 7-10 Business Days
Rest of World
International Standard/Tracked & Signed: 10-20 business days

Check our FAQs for more information about the way we pack our orders.

International Shipping

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

Order Hasn't Arrived

If your order hasn't arrived, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at hello@thenerdybyrd.com noting your order number. We'll see what can be done.

Returns policy

Damaged Items 

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within 14 days of your order arriving. We can replace your item(s) but we do not reimburse for return postage at this time.

Wrong Size

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at hello@thenerdybyrd.com and we'll let you know what your next steps are.